Privacy Policy

Introduction

Your privacy matters to EVMart Plus Mobility OPC Private Limited ("Company", "we", "EV Mart Plus", or "us"). This Privacy Policy describes how we collect, process, use, share, and protect information about you. It also explains how you can access or update your information and make certain choices regarding your data.

Scope of This Policy

This Policy applies to both "online" services (e.g., web and mobile platforms including https://www.evmartplus.com/ and the EV Mart Plus Mobile Application accessed through computers or mobile devices) and "offline" services (e.g., information collected through calls, emails, documents, or in-person interactions).

These combined interactions supporting EV marketplace operations, partner onboarding, order management, and platform-related activities are collectively referred to as the "Services".

• We own or control
• Are made available through the Services
• Interact with the Services and incorporate this Privacy Policy

Definition of User

"User", "you", "your", or "Visitor" refers to any individual accessing or using our website or mobile application.

During your visit, registration, or use of various Services, you may be required to provide information such as your Name, Address, Email address, Phone number, and Contact List. This information helps us fulfil your service requests and may also be used to contact you or your referral contacts regarding updates, offers, or promotional activities.

Information for Users

As a user of EV Mart Plus, you provide information that helps us deliver reliable services, manage your account, enable transactions, and personalise your experience.

Any data shared with service providers, logistics partners, payment gateways, or technical vendors is strictly for operational purposes and handled under secure and compliant conditions. You may request access, updates, or deletion of your information at any time by contacting us.

Information for Partners

Partners registered with EV Mart Plus—such as EV sellers, dealers, service providers, distributors, or onboarding executives—may be required to provide business details, identification documents, contact information, and service-related data.

This information is used for:

• Verification and onboarding
• Listing management
• Performance monitoring
• Communication purposes

Partner data may be shared with logistics, compliance teams, or relevant operational partners only to the extent necessary for service quality, regulatory adherence, and platform coordination. We ensure that all partner information is stored securely and used solely for legitimate business purposes.